How to Submit:


Individuals may apply online at OR pick up and submit a completed hardcopy application at the ERA office  2nd floor ITC building in Tamuning OR at the Government of Guam Relief Center  3rd floor of the Bank of Hawaii building in Hagåtña.  8:00am to 4:00pm Monday to Friday.  Closed holidays. 
Once the application is deemed pre-eligible, you will be contacted to submit the supporting documents. DO NOT provide any supporting documents at this time.
ERA allocations are paid directly to landlords and utility companies on behalf of renters. Combined assistance of rent, rent arrears, utility, and utility arrears is available for a maximum of 15 months incurred from March 2020 to present. Applicants who have not exhausted 15 months of assistance may be eligible for Continuance of Assistance. 
Prior-approved ERA recipients in need of additional assistance must submit a Continuance of Assistance Request Form, available at to the ERA Program for assessment. 
The ERA1 Cycle 4 Program closes on September 30, 2022. 

For questions, please call 
(671)638-4518/4519 or email from Monday thru Friday, between the hours of  8:00 am and 4:00 pm.


Supporting documents may still be submitted via drop box located on the 2nd floor suite 219, ITC Bldg.

For any other concerns please contact us at (671)638-4518/19

The Department of Administration’s (DOA) Emergency Rental Assistance (ERA) Program launched March 3, 2021 to assist households affected by the COVID-19 pandemic that are unable to pay rent and utilities. The ERA program services have been expanded to provide broader rental and utility assistance, easier access, and promote housing stability throughout the island.


Since March 2021, the Guam Emergency Rental Assistance has distributed historic amounts of rental assistance to meet the unprecedented need created by the pandemic. The need for this critical assistance continues.



The Tenant household must meet the following criteria:


1. Qualifies for Unemployment Benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due, directly or indirectly, to COVID-19; and,


2. Demonstrates a risk of experiencing homelessness or housing instability; and,


3. Has a household income at or below 80% of the area median income (see chart).


To request for Continuance of assistance (after your initial application), please submit the Continuance of Assistance Request Form with detailed explanation for request with supporting documents.


– Updated copies of your last 2 pay stubs


– Rental ledger


– Latest utility bill(s)


Continuance status, if approved, is limited to 3 months at a time.  U.S. Department of Treasury guidelines allow for a maximum of 15 months of relief assistance.

Continuance of Assistance form must be submitted to the ERA Program office.

Frequently Asked Questions

Updated Income Levels

To be eligible, the combined income of all persons in the household must fall at or below 80% Area Median Income (AMI). Please see the updated AMI chart below.