Chamorro Standard Time: Sunday, September 26, 2021 - 12:31 PM

How to Apply:

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How to Submit:
DO NOT provide any supporting documents at this time. Once the application is deemed      pre-eligible, you will be contacted to submit the supporting documents.

 

Completed applications can be submitted to the ERA Program office located on the 2nd floor, Suite 219, ITC building in Tamuning, 8:00am to 4:00pm Monday to Friday.

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For questions, please call  (671)638-4518/4519 or email era@doa.guam.gov from Monday thru Friday, between the hours of  8:00 am and 4:00 pm.

The Department of Administration’s (DOA) Emergency Rental Assistance (ERA) Program launched March 3, 2020 to assist households affected by the COVID-19 pandemic that are unable to pay rent and utilities. The ERA program services have been expanded to provide broader rental and utility assistance, easier access, and promote housing stability throughout the island.

 

 

Beginning September 6, 2021, the ERA Program will launch Cycle 3 which will include coverage of internet costs for qualifying households. Internet connectivity is a vital service that allows renters and their families to engage in distance learning, telework, telemedicine, and obtain essential government services.

 

 

Other services offered in ERA’s Cycle 3 will be utility rapid payment with utility providers, application online webforms and submission, and expansion with outreach/marketing efforts to include on-site application submission. These additional services and financial support are aligned with the recently updated guidance issued by the U.S. Department of Treasury.

Eligibility

The Tenant household must meet the following criteria:
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1. Qualifies for Unemployment Benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due, directly or indirectly, to COVID-19; and,
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2. Demonstrates a risk of experiencing homelessness or housing instability; and,
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3. Has a household income at or below 80% of the area median income (see chart).
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Frequently Asked Questions

Updated Income Levels

To be eligible, the combined income of all persons in the household must fall at or below 80% Area Median Income (AMI). Please see the updated AMI chart below.