Cycle 6 Application Period is OPEN! For Continuance of Assistance – You have a LIMITED WINDOW to APPLY – DO NOT MISS YOUR DEADLINE!!

The Emergency Rental Assistance program was created to help renters cover their housing-related costs and stay in stable housing during the pandemic. The Emergency rental assistance can help you cover back rent utilities – electricity, water, and trash removal that came due during the COVID-19 pandemic. Rental assistance may also cover reasonable late fees, and other rental-related fees—such as security deposits. 

You may be able to apply for rental assistance yourself, or you may need to work with your landlord to submit the application. To qualify, you must have experienced financial hardship during the COVID-19 pandemic, meet local income requirements, and be behind on your rent.


Requirements to Apply

The Tenant household must meet the following criteria:


1. Experienced a reduction in household income, incurred significant costs, or experienced other financial hardship, directly or indirectly, during COVID-19; and,


2. Demonstrates a risk of experiencing homelessness or housing instability; and,


3. To be eligible, the combined income of all persons in the household must fall at or below 80% Area Median Income (AMI). Please see the updated AMI chart below.





How to Apply:

You may apply online here OR pick up and submit a completed hard copy application at:



Emergency Rental Assistance Office 
2nd floor ITC building Suite 219, Tamuning
8:00am to 5:00pm Monday to Friday Closed holidays.
(671) 638-4518/4519



Guam Relief Center
3rd Floor Bank of Hawaii, Hagatna
8:00am to 5:00pm Monday to Friday Closed holidays.
(671) 475-2060 

Approved ERA recipients in need of additional assistance must submit a Continuance of Assistance Request Form 


What documents do I need to submit?

Once notified of your eligibility, submit all required documents listed on the checklist located on the web page or emailed with eligibility letter.

What documents does my landlord need to provide?

Landlords are required to submit copies of :


1. Valid business license for rental unit

2. Landlord W-9

3. Landlord Vendor Electronic Funds Transfer form

4. Landlord Verification form

5. Current rental ledger


Other documents may be requested as necessary. All forms located on the Landlord web page.

Is there a limit to how many months of financial assistance a tenant can receive?

Yes, the aggregate amount of financial assistance eligible households under ERA must not exceed 18 months combined relief assistance at all locations previously assisted current and/or former adult household members (rent/utlities/displacement/relocation).

Can you pay my rent in advance if I qualify?

All payments are made for current month and arrears only and does not reimburse for borrowed monies used to pay rent.


*Only with Continuance approved (3mos) prospective rent may be paid and you have not exceeded the maximum months of assistance.*

ERA Maximum Fair Market Rent for Guam

The U.S. Department of the Treasury’s Emergency Rental Assistance Program allows grantees to make payments to households up to the maximum of the applicable Fair Market Rent or Small Area Fair Market Rent. The following table shows the maximum of the Fair Market Rent or Small Area Fair Market Rent by bedroom size. As Guam is a non-metropolitan area, all of the following values are areawide FMRs.



Continued assistance

To request for Continuance of assistance (after your initial application), please submit the Continuance of Assistance Request Form with detailed explanation for request with supporting documents.
Must be submitted within 90 days of initial assistance


1. Updated copies of your last 2 pay stubs
2. Rental ledger
3. Latest utility bill(s)

Continuance status, if approved, is limited to 3 months at a time. U.S. Treasury guidelines allow for a maximum of 18 months of relief assistance.
Continuance of Assistance form must be submitted to the ERA Program office.

I was determined ineligible previously, can i Appeal?

Yes, applicants have 15 business days of ineligibility letter date to appeal, and it must be filed on the Appeal Request Form.

Can the Landlord receive a paper check instead of an Electronic Funds Transfer (EFT)?

Due to the Department of Administration’s (DOA) ‘Green Policy,’ It is strongly encouraged that all ERA assistance be processed as an EFT.

My utilities were disconnected, can ERA assist with reconnection?

Yes, if you applied and were determined eligible or submitted support documents and determined qualified, we can contact the utility agencies to advise of your status. Ultimately, individual agencies have the final decision to reconnect or not.

Displacement Assistance

Displacement assistance is offered for tenants who have been, or anticipate displacement from their current rental location.



How do I know i need displacement assistance?

1. Tenant has received an eviction notice from their landlord and must vacate the property during the pandemic; OR

2. Tenant has received a notice to vacate property due to renovations or remodeling during the pandemic; OR

3. Tenant has received a notice that property has been sold and a new rental agreement must be obtained by new landlord or vacate property during the pandemic. Displacement assistance is temporary and may be granted up to 30-days with certain criteria.


The tenant household MUST still meet the three eligibility criteria.

What are the requirements for displacement assistance?

1.  Agree to secure transitory location and follow all rules set forth by management.

2. Agree to immediate dismissal from ERA Program for failure to comply with requirements.


Relocation Assistance

Yes, if the 3 criteria for eligibility is met, ERA can assist with security deposit, plus 1st month’s rent. If you were recently evicted (within the last 90days)



– Your ERA application date must be within 30 days of move in date on lease; a copy of prior lease agreement; and dated eviction notice (you may only receive relocation assistance every 6 months).